Friday, 4 March 2011

Vacancy: Customer Services Administrator

Organisation: EMERGE 3Rs
Salary: £11,500 - £14,000 dependent upon experience
Reference: CSAFeb11
Location: Manchester
Hours: Full Time
Position type: Paid
Contract: Permanent
Closing date: Tue 15 March 11
Website: www.emergemanchester.co.uk
Contact name: Shaheen Khan
Contact telephone: 0161 223 8200
Contact email: shaheen@emergemanchester.co.uk

This key administrative role within EMERGE’s Business Services team will act as the single point of contact to our 800+ waste management customers and their enquires, provide logistical support to operational personnel and promote EMERGE’s range of products and services.

The post holder will be responsible for the swift resolution of customer queries, processing of orders from quotation through to confirmation and collection of materials, and the maintenance of accurate account information within databases.

We seek a resourceful and adaptable individual with excellent communication and organisational skills, the ability to develop and maintain good customer relationships and proven experience delivering customer service to a high level.

Application deadline: 4pm on Tuesday 15th March 2011, interviews will take place on Friday 18th March 2011. This position is permanent subject to a six month probation period.

To request an application pack by email/post contact Shaheen Khan.

EMERGE Recycling

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